FREQUENTLY ASKED QUESTIONS

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What types of 3D printing products does Venomera offer?

Venomera specializes in a wide range of 3D printed products, including fashion, home decor, functional tools, and unique accessories. We also offer personalized designs to meet your specific needs.

Can I request a custom 3D design?

Absolutely! At Venomera, we love creating custom designs. Simply provide us with your ideas, sketches, or reference images, and our team will work with you to bring your vision to life.

What materials do you use for 3D printing?

We use high-quality materials such as PLA, ABS, PETG, and resin, depending on the product and its intended use. All materials are durable, eco-friendly, and safe for everyday use.

How long does it take to receive my order?

Production and shipping times vary depending on the complexity of the product and your location. Standard orders typically take 3-5 business days to produce and 5-7 business days to ship. Custom designs may require additional time.

Is international shipping available?

Yes, Venomera ships worldwide! Shipping costs and delivery times will depend on your location. You can calculate shipping fees at checkout.

What if my product arrives damaged?

We take great care in packaging your items to ensure they arrive safely. However, if your product is damaged during transit, please contact us within 7 days of delivery with photos, and we’ll happily replace it.

Can I return or exchange a product?

For non-custom products, we also support returns and exchanges. For more details, please refer to our Return Policy

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress.

Do you offer discounts for bulk orders?

Yes! We offer special pricing for bulk orders. Contact us directly with your requirements, and we’ll provide a customized quote.

Are your 3D printed products safe for children and pets ?

Many of our products are safe for children, but it depends on the material and design. We recommend checking the product description or contacting us for details. For child-specific items, we use non-toxic, kid-friendly materials.